Delivery & Returns

DELIVERY

December Shipping

We know the importance of getting your orders delivered on time during the festive period, due to the additional pressure our delivery partners are experiencing there may be some delays in our orders reaching customers. Our quickest service is express and we strongly recommend choosing this option at checkout.

Advised holiday shipping deadlines:

UK & US:

- Standard - Tuesday 17th December
- Express - Friday 20th December (before 2pm)

AU:

- Standard - Thursday 12th December
- Express - Tuesday 17th December

Rest of EU:

- Standard - Monday 16th December

Regular shipping

UK orders - All orders placed by 1pm will be received next day. Any orders placed after this time will be received within 1-2 working days. 

International orders - after you have received a shipment confirmation, your order will arrive within 3-10 working days, depending on the selected delivery option

Please note that shipping times may vary due to situations beyond our control. 

Depending on your preferred delivery method, you will likely receive additional delivery options to fit in with your schedule. This may include changing the delivery date, leaving in a safe place, leaving with a neighbour or holding whilst you are on vacation. The options available will depend on the carrier. Please be aware that in changing your delivery options, you accept total responsibility for the parcel and the liability will no longer be with Hunza G. 

RETURNS

All items bought directly from www.hunzag.com can be returned within 45 days of purchase free of charge*. Please ensure all labels and hygiene tags are still in place – we are only able to process a refund if the swimwear is returned to us in the same condition as it was sent out.

*Please note, some customers living in remote locations won't have access to our return carrier accounts. In this instance, we are unable to offer you a pre-paid return and you will need to return the shipment using an alternative method. You can check whether there is a DHL drop off point near you by following this link.

For all UK Customers, please process your return via our UK Returns Portal here. 

For International Customers, please process your return via our International Returns Portal here.

Please note our return portals are not interchangeable. Please check your shipping address when selecting which portal to use.