Delivery & Returns

Delivery

Due to high demand, orders take up to 2-5 working days to be picked and packed. Once your order has been processed, it is sent out via DHL Express, and will arrive within the following 1-3 days. 

UK: £8

EU: £25 (prices include all duties and taxes)

USA: £25 (prices exclude all duties and taxes)

International: £25 (prices exclude all duties and taxes)

Russia

Hunza G are now shipping to Russia! Please find T&C’s below.

Please note, orders sent to Russia are not eligible for returns. 

DHL Express – £25*** (2-3 working days – once it has been despatched)

Hunza G/ DHL Terms and Conditions English version

Hunza G теперь отправляет товары в Россию!

Пожалуйста, прочитайте T&Cs ниже.

Обратите ваше внимание на то что товары, отправленные в Россию, не подлежат возврату.

DHL Express – 25 фунтов стерлингов*** (2-3 рабочих дня).

Hunza G/ DHL Terms and Conditions Russian version

DHL On-Demand Service

You will receive a notification from DHL EXPRESS ON-DEMAND DELIVERY (DHL ODD) once your order has been shipped. ODD will provide you with email/SMS updates about your shipments progress and estimated delivery date/time.

When the shipment doesn’t fit your schedule this free service enables you to choose the time and place of delivery. Just add your mobile number and email address at the checkout to receive these options.

    Returns

    All items bought directly from Hunza G can be returned within 28 days of receiving your order, free of charge. Please ensure all labels and hygiene tags are still in place – we are only able to process a refund if the swimwear is returned to us in the same condition as it was sent out.

    For all customers, please use the pre-paid returns label sent out with your original order. You can then either drop your parcel at your nearest DHL Collection Point, or call the DHL Collection Team who will arrange a home collection.  

      Please note, items shipped to Russia or Brazil are not eligible for returns. 

      Warranty

      Goods are classified as faulty if they are received damaged, or where a manufacturing fault occurs within six months of purchase. Please note that items that are damaged as a result of wear and tear are not considered to be faulty. If you believe your item is faulty, please email returns@hunzag.com with your name, order number, and supporting imagery (if relevant). We are not able to fix or replace items over 6 months old.